Refund policy

30-Day Return Policy

We accept returns within 30 days of delivery. To be eligible for a return, your item must be in the same condition in which you received it, with all original parts, accessories, and packaging when applicable.

To request a return, please contact BOLT & GRIT before sending any item back. Once your return is approved, return instructions and a return shipping label will be provided. Items returned without first requesting a return may not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If an item is damaged, defective, or incorrect, contact us as soon as possible so we can review the issue and make it right. Photos of the item and packaging may be requested to help process your claim.

Returns

Approved returns do not have a return-label fee or restocking fee. Products must be returned according to the instructions provided with your approved return.

Refunds

Once an approved return has been received and processed, your refund will be issued to your original payment method. Your bank or payment provider may require additional time to post the refund to your account.

Original shipping charges are not refundable unless the item arrived damaged, defective, incorrect, or otherwise required by applicable law.

Cancellations

Cancellation requests are reviewed individually. Because orders may be sent to fulfillment shortly after they are placed, we cannot guarantee that an order can be canceled once processing has begun.

Contact

For return or refund questions, please contact us using the contact information provided on our website.